Business Analyst

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

Job Description

As part of our ongoing growth, we are expanding our product team and looking for a Business Analyst to join our team. We are looking for a great communicator and collaborator with experience working in Agile teams to deliver world-class digital products for our sporting clients.

You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products.

You will typically work in one of two phases:

• Discovery: helping our clients shape digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. These projects always require a curious and diligent mindset, and a focus on bringing structure and clarity to complex opportunities.

• Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will contribute to running workshops, creating documentation, user stories, and other artefacts throughout the development lifecycle. You will also work closely with engineers, testers, and our clients to ensure the work delivered aligns with expectations.

This role requires an individual who brings energy, enthusiasm and a willingness to learn to our projects, with a growing focus on where client and customer value is.

We value curiosity, clarity and attention to detail as the core capabilities of all members of our BA team. If this sounds like you, we would love to hear from you.

Key Responsibilities:

• Running, attending and contributing to workshops with clients, partners and vendors to gather inputs and information that help solve client problems.
• Producing documentation including detailed user stories, user story maps, process flows, wiki pages, and requirements documents.
• Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces.
• Supporting data analysis activities to inform product requirements and key decision making.
• Working as part of a cross functional Agile team in the delivery of digital products.
• Attending and, at time, facilitating regular agile ceremonies such as sprint planning, stand-ups, retrospectives and showcases, with opportunities to facilitate as your confidence grows.
• Building great relationships with client stakeholders, ensuring they are kept informed and consulted during projects.
• Bringing alignment between business objectives, user experience and technical delivery.
• Continuously searching for ways to improve both client and internal processes.

Requirements

• A minimum of 2-4 years’ experience in a business analysis role, ideally with some experience working in an agency/consulting context.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients.
• Some exposure to or interest in digital technologies such as CMS, CRM or data platforms — a desire to grow this knowledge is key.
• A passion for digital products and technology, strong problem-solving skills with a flair for finding innovative solutions.
• Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / VIsio.
• Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman would be ideal.
• Ability to quickly break down big blocks of product and functionality into relevant, outcome-based user stories.
• Ability to switch gears quickly as you continuously engage with client stakeholders, executives, project managers, designers, developers and QA resources.
• A curious and analytical mindset that makes you a great problem solver.
• A keen interest in sport or the sports business and real interest in the positive effects we have on our client’s businesses.

Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.