Delivery Manager

Who we are

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

What you will do

As part of our ongoing growth, we are looking to expand our Data Ops and Engineering team, innovate our technology stack and mature our current ways of working. This mid-level Agile Delivery Manager role is critical in driving this innovation forward as well as ensuring we continue to deliver high quality work for our clients.

The Agile Delivery Manager is responsible for leading and implementing Agile principles whilst working alongside Developers to ensure teams understand and benefit from these methodologies. They will act as a facilitator to remove blockers and enable ease of working using Agile principles, as well as ensuring successful delivery by the technology team.

This role will work closely with client facing teams to ensure understanding of high impact and detailed requirements.

You will have an in-depth understanding of Agile principles and practices and technical capability for identifying and prioritizing the most critical areas of the delivery.

Your main duties & responsibilities:

• Understand objectives of Client Projects and the role our Technology team play in them, ensuring we work together to achieve them successfully
• Use your experience of high-level planning and your detail-orientated approach to guide and manage your team towards success. Oversee and keep up to date all team duties, ensuring delivery milestones are met and the team is proactive and fully engaged
• Maintain and develop positive working relationships with stakeholder and colleagues across our agency, collaborate with them to define and refine requirements, backlogs and priorities, keeping them up to date on delivery at all stages
• Support and empower multi-disciplined teams ensuring they are motivated, collaborative and working well together
• Maintain and successful delivery of a roadmap of work in accordance with business priorities
• Identify and manage risks, Issues and dependencies ensuring delivery to agreed timescales
• Facilitate, coordinate and manage SCRUM ceremonies such as planning, refinement, stand-ups and retrospectives
• Encourage and foster a culture of continuous improvement, championing an agile mindset across the team and into our wider business
• Oversee successful delivery into production, identifying obstacles and helping the team to overcome them
• Lead, influence and coach others, including those more senior, on the implementation and adoption of best practice Agile methodologies
• Excellent facilitation skills and change management experience
• Great interpersonal and communication skills and a passion for Agile

Requirements

• 2-3 years experience in delivery
• Proven experience leading delivery within software development or technical engineering for multiple concurrent clients, customers or stakeholders
• Working with multi-disciplined matrix teams
• Significant knowledge of introducing and coaching Agile methodologies and frameworks like Scrum, Kanban, and Lean
• Hands-on knowledge configuring and using tools that support agile and collaborative working, e.g. Jira, confluence, project planning software
• Good understanding of the holistic lifecycle of Software Development and previous experience of implementing DevOps practices within an organization,
• Understand and advocate DevOps culture and squad mentality in SDLC
• Excellent facilitation skills and change management experience
• Great interpersonal and communication skills and a passion for Agile
• An analytical mindset with a passion for data.

Experience with the following would also be beneficial:

• Technical understanding of BI solutions and a Cloud Data stack
• Experience of, or a keen interest in, the business of sport

Benefits

We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package 

• Renowned Team Days often throughout the year  
• Summer Away Days  
• 23 standard days of holiday (+ 1 Birthday, +2 for a ‘Big Life Event’ and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
• Discretionary Bonus based on company performance  
• Performance Reviews every 6 months with discretionary salary increases  
• Private healthcare (Vitality) and/or Health Care Plan (Medicash)
• Mobile phone contribution  
• Sport Challenge contribution 
• Gym membership contribution 
• 2x annual kit drops  

Though these are the basics written down, we will principally be recruiting for energy, values and commitment – both to Two Circles and to your career.

Our recruitment process will be honest & thorough, and so will our roles. In return, we can offer honesty, integrity, and the chance to progress in the organisation as quickly as you develop within it.

Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.